Ratings & Reviews

Overall Rating

5
(68 reviews)
98.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Xen H. - |Recommended: YesOne of the best Properties in Omaha — This is an awesome place to live, especially for working professionals and the location is outstanding. The apartment has great security, amenities nice gym, study area, pool, grills of course the Shuffleboard, to name a few are valuable and well-maintained. I spent most of my time during the pandemic at this place and even worked from home almost the entire time and couldn't have asked for a better place. Here are some things I wished this place had Smooth top range instead of the coil top range. Double door refrigerator with water and ice dispenser instead of the normal refrigerator. This is pretty much a brand new apartment - so these two things would have been nice and made the place feel more modern. Bike Racks would have been useful. The rentable storage spaces are too small and they are actually meant to store bikes. Since we paid for storage, I guess a bigger storage space would come in handy. As far as packages are concerned, sometimes, it was difficult to find packages but not too terrible. I wish there was a designated area for FedEx UPS to pick up packages that are labeled and ready to be picked up. Overall, a nice place to live Definitely recommend.
response from property -Xen, thank you so much for your thorough and honest feedback! We are so glad that we could create an inviting living and work space for you and your family! Your suggestions are noted and definitely something to think about as we continue to improve ZAG and make it the best home in the metro. Best, Brittany with ZAG!
submitted by Jessica S. - |Recommended: YesBest apartment experience yet — Staff is friendly and easy to reach, grounds are well kept up, and the apartment is modern and spacious. Close enough to UNMC for school purposes and near blackstone and midtown for all the social needs.
response from property -Jessica, Thank you so much for your honest feedback! We look forward to continuing to impress you throughout your time at ZAG. Please do not hesitate to reach out to management with any future needs. Best, Brittany with ZAG!
submitted by Jacob H. - |Recommended: YesGreat location, caring management, prompt maintenance — I've lived in apartments all over the country. Brittany, the manager, is second to none. She promptly takes care of any issue. The construction is pretty solid. You can hear the occasional neighbor, and like any apartment there are a few inconsiderate folks living here, the pool gets noisy, but Zag remains a step above the rest. Maintenance is responsive, and the property is very well maintained. Zag is tucked away in a wonderful historic and walkable neighborhood. The location simply can't be beat in Omaha.
response from property -Thank you so much for your kind words, Jacob! We appreciate you taking the time to share your experience with us and we agree that ZAG stands out amongst the communities within the Omaha metro. If you ever find yourself back in our neck of the woods, please reach out to us! Best, Brittany with ZAG!
submitted by Logan M. - |Recommended: YesGood — The only thing i don't like about these apartments is the parking situation
response from property -Thank you for your feedback, Logan! I apologize that you experienced any inconvenience in our parking structure or parking lot during your residency at ZAG. I appreciate you brining this to my attention- at Bluestone we care like crazy and will keep a vigilant eye on the parking areas to mitigate any future issues! Best, Brittany with ZAG!
submitted by Alyssa K. - |Recommended: YesNew, Modern and Relaxing Apartments for Young Professionals — The Zag is a great location for a new grad or young professionals as it is tucked away in a quiet neighborhood with many other residents the same age. Rooms are spacious and modernized. The amenities are well kept and cleanly. From the pool to the gym to the FREE coffee bar and quiet study spaces with wifi this place has everything you need. There is a free lot for parking that is well lit at night as well as numerous security measures to keep residents safe. The management is also very friendly, responsive, and cares a lot about the health and safety of residents.
response from property -Thank you for sharing your experience, Alyssa! We work hard to meet expectations like yours and are delighted that we hit the mark for you. If you have any further needs that we can assist with- please do not hesitate to reach out. Cheers, Brittany with ZAG!
submitted by Alexander C. - |Recommended: YesExcellent — Clean, well maintained, friendly.
response from property -Alexander- thank you for your stellar review of ZAG Apartments! Your honesty is very much appreciated. Best, Brittany with ZAG!
submitted by Mickey R. - |Recommended: YesIt is very nice. — Nice, clean, quiet.
response from property -Thank you so much for your review!
submitted by Scott P. - |Recommended: YesGood Property, Decent Management, but still has opportunities for improvement — Overall, the apartment was good If asked if I would recommend ZAG, I would say yes, but it wouldn't be my first recommendation. The Good The amenities are nice. The pool is always clean and well kept. The grills always have propane in them as well Every apartment seems to have a huge water heater. So plenty of hot water for showers. The management and residents are always friendly Beautiful views on the west viewing apartments. Both in the summer and winter months there are great views of beautiful trees. Packing always seems to be available even for guests The garages are nice, but they can be tight at times. Try to get the compact spots in front of the garage door. They have fiber ran throughout the building. Depending on your unit you may or may not have it already set up. It costs 80 dollars to have it set up by Cox. If you do get it setup you have 1GB internet. West facing units have nothing to fear when it comes to the sun heating up your apartment. The blinds are amazing at blocking light Plenty of lighting throughout the apartment. Landscaping, cleaning of public areas, and coffee bar maintenance is always on point The Meh The building foundation seems to be settling and so cracks in the corners of the units will occur. If you are looking at a unit on the south-west side of the building, make sure you have them spray for bugs before moving in. Ladybugs are a major problem due to the trees nearby. Sound doesn't seem to come from neighbors on your floor but from people above you. No outlets that are for mounting tvs. All the outlets are close to the floor. Airflow in the units is a bit odd. It seems like air doesn't flow properly out of the unit thus causing a lack of fresh air. You have to choose whether to be hot or cold depending on what season you are in. Bathroom floors are tough to keep clean, but if you get the Swiffer Jet, it makes it easier to clean. The dishwasher is on the weaker side so be sure to not stack too much into it. There isn't really a good way to get rid of large trash items. The garbage shoots can only really fit trash bags down them. The trash shoots can get clogged up at times too. The Bad There is one major improvement that is needed for zag apartments though. I may be bias due to my previous living arrangements, but the delivery package management is a bit lacking. It is a bit of a free for all as to WHERE your package may be. At my last living arrangement the front office had an amazing system for receiving packages. It was well organized and well kept. Made it extremely easy to get your package and you always knew WHERE your package was going to be. You never had to question whether the package was going to be outside in the rain or sitting out in the open. The office staff also seems to have very strange hours. They never actually stay true to the times they have listed. Also, no weekend hours. Also they use a mobile application for notifications and paying rent, but it sucks. At my last living arrangement there always seemed to be someone in the office if you had any questions. If the staff was on a tour there was some indication as when they would be back. ZAG does appear to turnover office staff quite frequently. So expect to see a new face every couple months. Lease renewal is interesting to say the lease. If you are looking to move from a 2 bedroom to a one bedroom it is better to go through the process as if you are a new resident. As an existing resident you don't get any of the lease deals if you are finishing one lease and moving into the next. This doesn't seem all the big of deal until the move-in deal is getting 1000 dollars or 1 month free rent or something. There is a lack of call-boxes. Every door should have a call-box. THERE ARE NO ICE MAKERS IN THE FRIDGE. They aren't allowed because they will short-out the fridge and you have to pay for a new one . The rent in these apartments is not cheap and the freezers on the fridge don't have ice makers
response from property -Scott, thank you for taking the time to leave such a thorough review of ZAG! The time and thought you put into this review means so much to us. I agree- the package retrieval system at ZAG leaves plenty of room for improvement. It is something that I have been working on and hope to see a solution come to fruition in the near future! At Bluestone- we work very closely with other properties and offices in the metro and are always on the move! It is best to contact management via call or text to set up an in-person appointment. I apologize that some of these fixes will be occurring after your residency here- but I am delighted that so much of your experience was positive! If you find yourself needing any assistance from our office- please do not hesitate to reach out at (402) 980-6630. Best, Brittany with ZAG!
submitted by Maitri S. - |Recommended: YesGreat Place — Great place to live Responsive and helpful staff.
response from property -Good Afternoon! Thank you for submitting your honest review- it is the best compliment we can receive as a property! We look forward to continuing to impress you! Best, Brittany with ZAG!
submitted by Jacqueline G. - |Recommended: YesHave really enjoyed this property — There are a lot of thoughtful and great amenities including the pool, workout facility, shuffle board, coffee bar and guest suite for guests. The experience I have had with the property manager and maintenance has exceeded my expectations and I would recommend living here to any of my friends
response from property -Thank you for your review! We put a lot of love in the amenity spaces and are overjoyed that you are using them to the fullest! We take pride in the way our staff cares for our residents. Our Grounds Keeper, Maintenance Technician, Leasing Consultant and Property Manager will continue to go above and beyond! Best, Brittany with ZAG!
submitted by Phillip F. - |Recommended: YesA modern and clean evironment built on respect and ethics. — If someone asked me what it was like to live here, I would say that I lived in the future. Honestly, this place is really special. The designs are all modern. I love the awareness that ZAG provides. ZAG has a mindset of the future and what this is what it looks like. The gardens, the recycling shoots, and the design really build off each other. It is very clean and I can tell there is a higher standard here. The staff always greets with a smile and that makes a huge difference. The staff also is very genuine, asking about the move in and all. The best part without a doubt is the user-friendliness of the website. I cannot stress this enough, the website makes everything come together. I would not have found this awesome place without the website. Then after I did find it, the website was super intuitive to use. A one-stop-shop for everything and that made the biggest impact. The amenities are also spot on The Starbucks kiosk, workout area, pool, fireplace, and all really make for a great experience. Top-notch quality with top-notch service
response from property -Thank you for your review! Our resident portal streamlines the entire ZAG process- from the marketing- to the leasing process and into current resident needs! You hit the nail on the head. Bluestone specifically designed ZAG with sustainability in mind! We care like crazy about our residents and our high standards reflect that. We hope to continue to make your experience exceptional. Best, Brittany with ZAG!
submitted by Xavier B. - |Recommended: YesVery good quality for the price. — Was here for a year. It's very luxurious for what you're paying. You get access to a gym, an elevator, a garage, a lounge, and a swimming pool. Only downsides were the bugs that came in during the winter. Ladybird beetles and shield bugs visit through the vents and open windows looking for warmth and can be very meddlesome. Lady bugs in particular like to bash into any lights you have on. The maintenance and office staff were all very friendly and knowledgeable, having answers for all of my questions and making an effort to greet residents when they walk by. The groundskeepers were very prompt with salting the driveway during the winter. The office staff were also widely available each day of the week except weekends. I would definitely recommend this place to a friend.
response from property -Thank you so much for your thorough review! We take pride in our amenity spaces, staff and top-notch finishes. Your feedback regarding common pests is super helpful. We do have complimentary monthly pest control that is available to our residents! This allows us to treat throughout the year and individualize to the issue the resident is experiencing. We take pride in the service that our staff provides! We take care of your home- so it is important for us to get to know you. Best, Brittany with ZAG!
submitted by Molly R. - |Recommended: YesZag apartments are apartments for everyone — It crossed off all of my boxes with the accessible parking at all hours, garages are offered if available, w d in all units, and an elevator It’s comfortable and easy to live here. I am happy I found this little gem of a complex
response from property -We are so glad that you joined our community! Home should be easy- our prompt service, top notch maintenance and rock star amenities help it stay that way. If there is anything we can do to keep the calm- let us know! Best, Brittany with ZAG!
submitted by Levi D. - |Recommended: YesWell kept and feels like home — The combination of a sleek modern living space, fair pricing, and prompt staff make ZAG more than an excellent place to live.
response from property -Thank you for your honest review! It is the greatest compliment we can receive. We hope to continue to impress, inspire and take care of your home. Best, Brittany with ZAG!
submitted by Antonia B. - |Recommended: YesA great new home — It may be a bit pricy, but it is safe, beautifully constructed, and the pool is a huge plus
response from property -Thank you so much for your review! We hope that you have been able to visit our pool, in addition to our other outdoor amenities, this season. We look forward to continuing to serve you! Best, Brittany with ZAG!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "ZAG", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "ZAG", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose