Ratings & Reviews

Overall Rating

(62 reviews)
98.4% of customers recommend this property

Rating Per Category


Resident Reviews

submitted by Mickey R. - |Recommended: YesIt is very nice. — Nice, clean, quiet.
submitted by Scott P. - |Recommended: YesGood Property, Decent Management, but still has opportunities for improvement — Overall, the apartment was good If asked if I would recommend ZAG, I would say yes, but it wouldn't be my first recommendation. The Good The amenities are nice. The pool is always clean and well kept. The grills always have propane in them as well Every apartment seems to have a huge water heater. So plenty of hot water for showers. The management and residents are always friendly Beautiful views on the west viewing apartments. Both in the summer and winter months there are great views of beautiful trees. Packing always seems to be available even for guests The garages are nice, but they can be tight at times. Try to get the compact spots in front of the garage door. They have fiber ran throughout the building. Depending on your unit you may or may not have it already set up. It costs 80 dollars to have it set up by Cox. If you do get it setup you have 1GB internet. West facing units have nothing to fear when it comes to the sun heating up your apartment. The blinds are amazing at blocking light Plenty of lighting throughout the apartment. Landscaping, cleaning of public areas, and coffee bar maintenance is always on point The Meh The building foundation seems to be settling and so cracks in the corners of the units will occur. If you are looking at a unit on the south-west side of the building, make sure you have them spray for bugs before moving in. Ladybugs are a major problem due to the trees nearby. Sound doesn't seem to come from neighbors on your floor but from people above you. No outlets that are for mounting tvs. All the outlets are close to the floor. Airflow in the units is a bit odd. It seems like air doesn't flow properly out of the unit thus causing a lack of fresh air. You have to choose whether to be hot or cold depending on what season you are in. Bathroom floors are tough to keep clean, but if you get the Swiffer Jet, it makes it easier to clean. The dishwasher is on the weaker side so be sure to not stack too much into it. There isn't really a good way to get rid of large trash items. The garbage shoots can only really fit trash bags down them. The trash shoots can get clogged up at times too. The Bad There is one major improvement that is needed for zag apartments though. I may be bias due to my previous living arrangements, but the delivery package management is a bit lacking. It is a bit of a free for all as to WHERE your package may be. At my last living arrangement the front office had an amazing system for receiving packages. It was well organized and well kept. Made it extremely easy to get your package and you always knew WHERE your package was going to be. You never had to question whether the package was going to be outside in the rain or sitting out in the open. The office staff also seems to have very strange hours. They never actually stay true to the times they have listed. Also, no weekend hours. Also they use a mobile application for notifications and paying rent, but it sucks. At my last living arrangement there always seemed to be someone in the office if you had any questions. If the staff was on a tour there was some indication as when they would be back. ZAG does appear to turnover office staff quite frequently. So expect to see a new face every couple months. Lease renewal is interesting to say the lease. If you are looking to move from a 2 bedroom to a one bedroom it is better to go through the process as if you are a new resident. As an existing resident you don't get any of the lease deals if you are finishing one lease and moving into the next. This doesn't seem all the big of deal until the move-in deal is getting 1000 dollars or 1 month free rent or something. There is a lack of call-boxes. Every door should have a call-box. THERE ARE NO ICE MAKERS IN THE FRIDGE. They aren't allowed because they will short-out the fridge and you have to pay for a new one . The rent in these apartments is not cheap and the freezers on the fridge don't have ice makers
submitted by Maitri S. - |Recommended: YesGreat Place — Great place to live Responsive and helpful staff.
response from property -Good Afternoon! Thank you for submitting your honest review- it is the best compliment we can receive as a property! We look forward to continuing to impress you! Best, Brittany with ZAG!
submitted by Jacqueline G. - |Recommended: YesHave really enjoyed this property — There are a lot of thoughtful and great amenities including the pool, workout facility, shuffle board, coffee bar and guest suite for guests. The experience I have had with the property manager and maintenance has exceeded my expectations and I would recommend living here to any of my friends
submitted by Phillip F. - |Recommended: YesA modern and clean evironment built on respect and ethics. — If someone asked me what it was like to live here, I would say that I lived in the future. Honestly, this place is really special. The designs are all modern. I love the awareness that ZAG provides. ZAG has a mindset of the future and what this is what it looks like. The gardens, the recycling shoots, and the design really build off each other. It is very clean and I can tell there is a higher standard here. The staff always greets with a smile and that makes a huge difference. The staff also is very genuine, asking about the move in and all. The best part without a doubt is the user-friendliness of the website. I cannot stress this enough, the website makes everything come together. I would not have found this awesome place without the website. Then after I did find it, the website was super intuitive to use. A one-stop-shop for everything and that made the biggest impact. The amenities are also spot on The Starbucks kiosk, workout area, pool, fireplace, and all really make for a great experience. Top-notch quality with top-notch service
submitted by Xavier B. - |Recommended: YesVery good quality for the price. — Was here for a year. It's very luxurious for what you're paying. You get access to a gym, an elevator, a garage, a lounge, and a swimming pool. Only downsides were the bugs that came in during the winter. Ladybird beetles and shield bugs visit through the vents and open windows looking for warmth and can be very meddlesome. Lady bugs in particular like to bash into any lights you have on. The maintenance and office staff were all very friendly and knowledgeable, having answers for all of my questions and making an effort to greet residents when they walk by. The groundskeepers were very prompt with salting the driveway during the winter. The office staff were also widely available each day of the week except weekends. I would definitely recommend this place to a friend.
submitted by Molly R. - |Recommended: YesZag apartments are apartments for everyone — It crossed off all of my boxes with the accessible parking at all hours, garages are offered if available, w d in all units, and an elevator It’s comfortable and easy to live here. I am happy I found this little gem of a complex
submitted by Levi D. - |Recommended: YesWell kept and feels like home — The combination of a sleek modern living space, fair pricing, and prompt staff make ZAG more than an excellent place to live.
response from property -Thank you for your honest review! It is the greatest compliment we can receive. We hope to continue to impress, inspire and take care of your home. Best, Brittany with ZAG!
submitted by Antonia B. - |Recommended: YesA great new home — It may be a bit pricy, but it is safe, beautifully constructed, and the pool is a huge plus
response from property -Thank you so much for your review! We hope that you have been able to visit our pool, in addition to our other outdoor amenities, this season. We look forward to continuing to serve you! Best, Brittany with ZAG!
submitted by Edwin M. - |Recommended: YesBeautiful environment — A little community.
response from property -We love our ZAG community and wish we could take the credit- but it is our amazing residents who have made it that way. Thank you and your neighbors for creating a safe and welcoming space for all! Best, Brittany with ZAG!
submitted by Sonia S. - |Recommended: YesThe Zag has been a great place to live — I have had a very positive experience at the Zag. The amenities are great and upkeep is always maintained. The staff is very responsive to problems and tries to fix them as quickly as possible. I honestly don't have very many negative things to say
response from property -We thank you for your honest and thoughtful review of ZAG Apartments! We hope to continue to provide excellent customer service and a top notch experience for you!
submitted by Samuel B. - |Recommended: YesSolid place — It's been very good so far
response from property -We are so glad to hear that your experience has been good so far! We hope to continue to show great customer service and make ZAG a great place to call home!
submitted by Avery M. - |Recommended: YesI love ZAG — I love living at the ZAG Apartments The staff is so friendly and helpful and the apartments are great. I love using the conference room and grabbing Starbucks coffee every morning. The gym is great too - could use a bit more equipment but overall really nice
response from property -Thank you very much for your feedback regarding ZAG Apartments! Be sure to swing by the office and let us know what you feel could be improved upon within our gym, as we would love to hear your ideas!
submitted by David P. - |Recommended: YesPerfect — Friendly and knowledgeable property staff. Well maintained property, specially the street.
response from property -Thank you for taking the time to review our Property! We appreciate any and all feedback which can help us continue to provide the best customer service possible. Best of luck, and should you find yourself in search of a new place to call home, be sure to reach out!
submitted by Jessica K. - |Recommended: YesLove it — It's great, everyone is pretty quiet and the facilities are awesome. Maintenance has also been very helpful whenever I have had an issue.
response from property -Thank you so much for your review of ZAG Apartments! We are so glad you chose us to call home. We appreciate you taking the time to share your experience with others and hope to continue to give you the best experience possible!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "ZAG", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "ZAG", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose